Intuit

Edmonton, AB

• Creating new onboarding experiences for Quickbooks Online customers

Remote

• Worked with a cross-functional team of Engineers, Tax Analysts, and Designers on Turbotax Online (TTO)
• Used Java to introduce new tax-compliant flows and features to TTO; managing them from conception to production release
• Developed automation tools to save time on mandatory annual tax-year rollover, leading to increased developer productivity
• Worked with AWS, Terraform, Jenkins, and Splunk to set up environments with automated testing and deployment pipelines

Edmonton, AB

• Worked with React to develop smoother onboarding experiences for ~5 million Quickbooks Online (QBO) customers
• Designed and implemented an in-product phone collection dialog to increase the security profile of every 1 in 10 at-risk customers
• Developed an in-product password verification system to protect access to pages containing sensitive data
• Ran and managed A/B tests on live customers for a variety of feature experiments
• Participated in customer interviews to gain insight into their struggles and to learn how QBO can better serve their needs